MATARAM, The Lombok Herald - PT. XLSMART Telecom Sejahtera Tbk (XLSMART), through its SMARTFREN brand, has officially expanded its 4G LTE and VoLTE service coverage threefold in West Nusa Tenggara Province, reaching as far as Bima Regency.
This step provides fast, stable, and reliable internet to support citizen communication, online learning, public services, MSME development, and tourism promotion in line with the spirit of ‘Together, Moving Forward Without Limits.’ SMARTFREN XLSMART Chief Marketing Officer Sukaca Purwokardjono stated (6/11).
"The network expansion in West Nusa Tenggara Province is part of our commitment to providing the best digital experience. With a wider and stronger network, XLSMART, under the SMARTFREN brand, aims to accelerate the regional economy, from SMEs, trade, and education to tourism, to become more connected and competitive."
The capacity and coverage improvements are being carried out in stages. On the island of Lombok, the improvements are focused on Mataram, Cakranegara, Praya, Selong, Tanjung, and Pemenang. Meanwhile, on Sumbawa Island, development covers Sumbawa Besar, Taliwang, Alas, and Dompu, including sub-districts in the Bima region such as Woha, Monta, Bolo, Sape, Wera, Belo, Palibelo, and Lambu. The capacity increase is accompanied by the strengthening of transmission/backhaul to maintain service stability in densely populated areas. In the future, optimisation will continue to other sub-districts and surrounding areas up to Bima Regency and Dompu Regency.
In terms of utilisation, the expansion of the NTB network is prioritised in economic corridors and tourist destinations, including the cities/regencies of Bima, Dompu, Sumbawa, West Sumbawa, East Lombok, Central Lombok, West Lombok, North Lombok Regency, and Mataram City. XLSMART provides reliable coverage in logistics routes, ports, airports, industrial areas, and MSME centres so that digital transactions, live selling, content creation, and application-based public services can run smoothly.
Collaboration with local governments, communities, and tourism stakeholders is also pursued to expand service points and ensure the sustainability of network operations in island and rural areas.
Customers in NTB can now enjoy Unlimited or Quota data packages, VoLTE services with clear voice quality that can be used simultaneously with data, and free calls to all XL and AXIS numbers while the package is active. This innovation is aimed at facilitating students, workers, SME players, digital creators, and families in their daily online activities.
As a token of appreciation to the community, the SMARTFREN Fun Run 2025 will be held in Bima Regency with a 5K running route, SME bazaar, entertainment stage, and attractive door prizes together with national and local partners, including Wonhae, ZINC, Proguard, Protelindo, FITBAR, PT. Narmada Awet Muda, Kopi Good Day, JAGA ASET PROPERTY, PICK A JUS, BANK SINARMAS, Hydro Plus, HollyMart, and the running communities Squad Run Bima and Dompu Runner.
Attendees at the event included SMARTFREN XLSMART Chief Marketing Officer Sukaca Purwokardjono, SMARTFREN XLSMART Division Head of Product & ARPU Management Astiyanto Tri Muktiwibowo, and SMARTFREN XLSMART Division Head of Brand Communication Edtine Pamilien.